Helplink Support Services is a not-for-profit organisation that provides free/low cost and accessible

Mental Health/ Conflict Resolution services.


Mental Health Services

Counselling Service & Workshops: Helplink’s qualified, Garda vetted counsellors are available for appointments 7 days a week from 9 am to 9 pm Monday to Friday and 12 to 6 pm Saturday and Sunday; at low costs. Since its inception, our Counsellors have provided over 4000 appointments to clients online nationally and also face-to-face (Galway only).

Within our counselling service we provide:

  • General Counselling
  • Play Therapy
  • Art Therapy
  • Hypnotherapy
  • Couples Counselling
  • Addiction Counselling
  • Bereavement Therapy

Furthermore, we provide building resilience and reducing stress/anxiety workshops to primary schools, secondary schools and universities/Colleges. The workshop is called ‘Mind Hacks’ and it has various different topics and formats depending on the age of the children/young people.

This year we are providing this workshop, for free, to 380 leaving cert and third level students in Galway City (funded by the ESB Energy for Generations Fund). Our intention is to take this workshop online so students from all over Ireland can access these supports 24/7 and ask a qualified mental health professional questions once a week when they have finished watching each module of the workshop/s.

Employee/Corporate Service: we provide a staff counselling service that is available 7 days a week by phone and online nationwide and online nationally/internationally. This is a pay-as-you-go for companies large and small. Helplink also provide workshops for leaders and employees with topics such as: safe communication, building reslience, stress and anxiety managment and mindfulness at work.

Irish Abroad Service (Cabhrú): With the support of the Minister for Diaspora, the Department of Foreign Affairs and Trade, the GAA, An Post and other agencies we provide a free online counselling service for Irish people who have emigrated. The service is currently available to Irish citizens that live in Australia and Canada and we intend to expand the service to the United States of America in January 2018.

find out more ->

Conflict Resolution Services

Conflict Resolution Services

Conflict Resolution Centre (CRC): in our CRC centre there is a donation based Mediation Service for people dealing with family/housing or community disputes; in addition we provide Ireland’s first national Online Mediation Service. The CRC has also developed and piloted a programme for the community beginning with secondary schools. This programme, called ‘Changing Conflict’, provides people with the skills and techniques to manage conflict in a more productive manner.

find out more ->


SCCUL Awards Social Enterprise Category – runner up 2016

WhatClinic Customer Service Awards 2014, 2015 & 2016

Eircom Digital Boost 2013

Finalist Vodafone Start-up Awards 2013

Finalist Ulster Bank Business Achievers 2012

SCCUL Awards ‘One to Watch’ Social Entrepreneur 2011

Finalist ‘Inspire Ireland’ Awards 2011



Lochlann Scott holds a BA in Psychological Studies (NUI Galway), a Postgraduate Diploma in Psychology (OU) and a Postgraduate Certificate in Health Psychology (University of Ulster). He was also the winner of the ‘One to Watch’ Social Entrepreneur SCCUL Awards in 2011 and the 2016 runner-up in the same category. Before founding Helplink Lochlann worked in Social Care for many years and previous to this held management roles in the retail and hospitality sectors. He founded Helplink Support Services ( because he saw there was a need to be more innovative in how we provide social services to our communities both at home and abroad.

Head of Mediation Services & CRC Programme Creator

Lorraine Lally holds an LL.B in Irish Law as well as an LLM (International Human Rights) from National University of Ireland Galway (NUIG). Lorraine is a practicing barrister and mediator who is a member of the Bar Council of Ireland. Lorraine works as a mediator in the area of family law in particular concerning the areas of access, guardianship, and custody in relation to children and separation of couples and co-habitees. She is also Head of Mediation Services & CRC Programme Creator within or Conflict Resolution Centre.


Gilles Varette: Product Support Manager Americas - EMEA CSG International (Chairperson of Helplink Board)

Nial O’Reilly: Executive Consultant & Business Coach

Dr. Padraig MacNeela: Lecturer Above The Bar – NUI Galway School of Psychology

Tamar Scott: Director of Helplink's Mental Health Services & Counselling Psychologist

Sam O’Neill: Marketing Executive and former President of GMIT Student’s Union

Debbie McDonagh: Family Support Training & Development Coordinator at Western Region Drug Task Force

Georgina Kearney: Co-Founder & CFO - Mink TEK Circuits

Please email for certified annual accounts, accounts available: July 2014 to June 2016.