Changing Conflict 

This school/community based workshop was piloted with second level schools in Galway in 2016 and is now being run across Galway City and County in secondary schools (transition and 5th year classes only) and at third level. The workshop can be easily adapted for other community groups and organisations. The pilot programme was a school based initiative, where our CRC Mediators and Facilitators provided an introduction to conflict management and the skills required to deal with conflict. Participating students gained the skills and knowledge required to understand and manage conflict within a structured educational environment.

The programme was piloted in 2016 with three second level schools within Galway City with the assistance and approval of the school’s relevant boards of management and in partnership with the NUI Galway EXPLORE programme. 

By the end of 2017 we will have provided the workshop to over 150 students in Galway City and County and our aim is provide it to over 500 students next year – funding dependent.

Changing Conflict – Programme Overview

Aim: To provide conflict resolution training to young people and other community groups

The programme can assist people with:

  • Understand similarities and differences (exclusion and inclusion)
  • Understand that perceptions vary and how to avoid bias
  • Understand the nature of communication and the requirement to communicate effectively to resolve conflict.
  • Realise that conflict is present and the need to deal effectively with conflict to ensure that all persons and interests are respected
  • Learn that there is a requirement to engage in mechanisms and methods to resolve conflict
  • Learn to undertake practice negotiation and a trial mediation
  • Gain skills and training in active listening, better communication (two-way), cooperation with others as part of a team, appropriate assertiveness in resolving conflict etc.