Our face-to-face Mediation Service is based in Galway City Centre – where we support people from the West of Ireland with court ordered and self-referred meditations.

Types of mediation we provide:

Family Mediation

(couples separating or family disputes)

Housing Mediation

(students, social housing tenants etc.)

Community Conflict Mediation

(e.g. neighbour or schools disputes)


What is mediation?

Mediation is a process carried out by two or more parties and a mediator. In order not to go through an expensive and possibly contracted legal battle in court, the parties involved, along with a mediator, try to come to an agreement about a dispute or conflict. Mediation has many advantages as it saves people and companies money, time and stress in sorting out conflicts or disputes instead of going through the courts system.

When parties are satisfied with the agreement they come to, with the assistance of the mediator, they can then get their solicitors to put the agreement on a legal standing if they wish. A mediator is a trained facilitator who works with all parties in an impartial and confidential manner.


Centre Opening Times

Monday to Friday: 9:30 am to 7:00 pm

Saturday & Sunday: By Appointment

Closed: Bank Holidays & 22nd December to 2nd of January

Some Terms & Conditions:

Mediation appointments are provided on a as-and-when available basis. The centre reserves the right to refuse service if clients are aggressive towards staff or other parties before, during or after a mediation appointment.

The CRC, Helplink Support Services nor any of its staff, employees, volunteers or contractors cannot be held legally responsible for any decisions arising from a mediation appointment provided by Helplink Support Services CLG. Furthermore, all parties must agree, in writing, to fully indemnify Helplink Support Services CLG against any and all legal actions arising from the mediation process.

All parties agree to sign and be bound by all Non Disclosure Agreements and Mediation Contracts provided by the Helplink Conflict Resolution Centre before any Mediation can begin.