About Helplink

Mission: Helplink’s mission is to provide accessible, free or low cost mental health services; locally, nationally and internationally, 7 days a week and out of hours.

The three types of mental health services that Helplink provides are: Counselling, Information Provision, and Education.

Counselling Services: National, Local, and International

National Counselling Services

- General Counselling

- Couples Counselling

- Youth Counselling

- Bereavement Therapy

Employee Counselling Service: we provide a national staff (EAP) counselling service that is available 7 days a week; nationwide. This is a pay-as-you-go service; which is perfect for companies small, medium and large.

Gambling Addiction Counselling Service: Helplink provides a free gambling problem counselling service, nationally by phone and online (video consultations); 7 days a week and out-of-ours; funded by the Gambling Awareness Trust.

Local & International Counselling Services

Galway & Mayo: Locally we provide the above suite of counselling services and also Play or Art Therapy; face-to-face.

Tusla Commissioned Services: We have been providing counselling services to Tusla clients (Galway region) since 2017. Helplink provides the following counselling services to clients over 18 referred to us by Tusla and we also support their foster carers with these counselling services; general counselling, addiction counselling, couples counselling, bereavement counselling, anger management counselling, and art therapy.

Irish Abroad & Returning Irish Counselling Service: We also have an international service where we provide our unique free, online Irish abroad counselling service for Irish citizens living abroad and returning Irish emigrants as well. This service can be availed of through self referral directly to us or through our referral partners in Irish organisations across the globe and through Crosscare Migrant Project, Safe Home Ireland and the Irish Council for Prisoners Overseas (ICPO).

HSE Gambling and Gaming Programme: We are working with the HSE on a pilot programme for residents of Galway, Mayo, and Roscommon who are struggling with gambling and gaming addictions. The programme consists of 12 free one-to-one counselling sessions followed by 12 weeks of weekly group aftercare.

Helplink’s qualified, insured, and Garda-vetted counsellors are available for appointments 7 days a week and out–of–hours; for free or at low set costs.

Management & Administration Team

Executive Director

Laura Condon is Helplink’s Executive Director. Laura is an accredited counsellor with 7 years experience in mental health non-profit management, particularly in counselling and therapy service delivery. She holds a BA in Psychology, MA in Counselling & Psychotherapy and Level 9 Cert in Non-Profit Leadership and Management.

Administrators

Rachael Kehoe is Helplink’s administrator. With a hospitality background, Rachael holds a Bachelor of Arts in Hotel and Catering Management from GMIT and brings with her a wealth of experience in reception and administration.