Helplink Mental Health
Counselling, Education & Information

Helplink Counselling Service (FAQs)

Helplink Counselling Service FAQs

Who is these counselling services for?

Within our main Counselling Service we provide appointments 7 days a week for persons aged 12 years and up who believe they may benefit from professional counselling; young people aged 12 to 18 must have the written permission of their caregivers by hand, email or post.

We also have two other therapy services that are aimed at younger people: our Play Therapy service is available for 3 to 10 year olds and our Art Therapy service is available for children and adults from the age of 6 upwards.

Our addiction counselling services are available for both adults and young people (aged 12 and upwards).

Whether people are dealing with depression, anxiety, phobias, addiction, stress, bullying (cyber or otherwise) or simply just need someone to talk things out with; Helplink counsellors are available.

We provide most of our counselling services online as well as face-to-face because it allows us to be more readily available to both urban and rural communities, the physically disabled community and/or those who may just find it hard to go into a traditional counselling office/clinic.

Who will be my Counsellor/Therapist?

Click here to see our counsellors/therapists profiles. All our counsellors are qualified, professional, insured and Garda vetted.

What kind of therapies do Helplink Counsellors utilise?

All our counsellors use evidence based therapies, for example CBT or cognitive behavioural therapy and/or brief solution focused therapy. However, it also depends on your needs; our counsellors are well versed in utilising many different types of counselling techniques. Click here to read more about CBT.

I want to know more before I book an appointment:

Please email our call us on our national number 0818 99 88 80 and we will answer your questions to the best of our ability.

You must leave your name and number for a call back should you get the answering machine. We will either call you back or email you within 48hrs.

*Note if you need to cancel or postpone an appointment you must email, or call us on the above numbers (and leave a message), minimum 48hrs before your booked appointment is due to take place.


  • We do not provide crisis services – if you or someone you know are seriously contemplating suicide and are in need of immediate help, your local A&E is the place to be, to get the help that is needed or dial 999. The Helplink counselling services are not for people who are in immediate danger.
  • Any malicious or inappropriate appointments, online, by phone or face-to-face may be reported to the Gardai Síochána.