Helplink News

Job Description: Gambling & Gaming Addiction Counsellor

Helplink Mental Health has partnered with the HSE National Social Inclusion Office (NSIO) to pilot a treatment programme for adults and adolescents (16+) experiencing difficulties with Gambling and Gaming over an initial 12-month period in HSE area CHO2 (Galway, Mayo and Roscommon). Therefore, we are recruiting 2 part-time Gambling & Gaming Addiction Counsellors.

Job Overview
A part-time employed Gambling and Gaming Addiction counsellor position, providing gambling and gaming addiction counselling services to young people (over 16) and adults.

Responsibilities and Duties

  • Provide in person and online addiction counselling services to assigned clients.
  • Follow Helplink’s protocols and policies.
  • Ensure complete client confidentiality is followed at all times, in line with Helplink policies.
  • Maintaining the highest standards of professionalism.
  • Screening/Assessment of new Gambling and Gaming addiction clients.
  • Provide support and advice to Administrative team with client issues when required.
  • Maintain clear, clinical and confidential client records.
  • Provide short-term clinical interventions such as CBT, motivational interviewing, brief solution-focused techniques and other interventions as required.
  • Facilitate Aftercare Groups.
  • Participate and provide feedback in the ongoing evaluation of the HSE-Helplink Gambling Addiction Pilot Programme.
  • Demonstrate excellent listening, communication, decision-making and assessment skills.
  • Demonstrate great warmth and the ability to empathise.
  • Ability to work with clients from a range of backgrounds and with a variety of mental health symptoms.
  • Develop clear and concise treatment plans for clients
  • Always keep up to date with best practice and procedures in line with the Code of Ethics of the accreditation body of which you are a member.
  • Participate in policy and procedure review and development to ensure high quality service delivery to Helplink clients.
  • Attend staff meetings as required


  • Minimum Level 8 Degree in Counselling, Psychotherapy, or related subject – ideally Addiction Counselling.
  • Accreditation with Addiction Counsellors of Ireland (ACI).
  • At least 2 years client work experience in an addiction service or similar setting.
  • Clear understanding of the complex nature of gambling/gaming addiction, encompassing its antecedents, manifestations and social implications.
  • Knowledge and experience in a wide range of contemporary gambling-centric evidence-based intervention strategies and treatment approaches.
  • Working knowledge of Biopsychosocial model of addiction treatment and the 12-step programme.
  • Proven Experience/Training in best-practice, evidence-based therapeutic approaches for Gambling and Gaming Addiction including: CBT, Motivational Interviewing, Reality Therapy and other solution focussed brief therapies
  • Experience facilitating Aftercare groups.
  • Demonstrate a commitment to ongoing CPD Training, particularly in the area of Gambling Addiction.
  • Professional Indemnity Insurance.
  • Must be regularly attending supervision.
  • IT Proficiency.
  • Excellent communication skills.
  • Patience and a calm manner.
  • Ability to relate to a wide range of people.
  • Flexibility in working time availability – as our organisation’s mission is to provide accessible services 7 days a week and out-of-hours. The successful applicant will be required to be available at least one evening per week.


  • Has completed or is currently engaged in Post Graduate specialist Gambling Training, e.g Certificate in Gambling Addiction at MTU (previously IT Tralee).
  •  Training/Experience in Mental Health Screening/Assessment procedures.


  • Free monthly group supervision
  • 2 free CPD events per year
  • EAP counselling service

HOURS: Part-time Employed: 25 hours (including up to 20 client contact hours)

SALARY: €32,500 gross annual salary

CONTRACT LENGTH: 12-month Fixed Term Contract

LOCATION: Main working location where possible is Galway City (and/or our Mayo office). Depending on client need, sessions may also be provided in person in Castlebar and Roscommon

REMOTE WORKING: only when providing online counselling


Please submit your application form at the link below:

Applications will only be accepted via the form above.

Shortlisted candidates will be invited to an interview.

For queries about this role, please contact